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CSR Activity Report

CSR Goals and Results

Introduce CSR goals, results and assessment to promote Resona Group's CSR policy.


We promote people development and its fair assessment through opportunities for capacity development and firm establishment of the organizational climate of diversity.

Human Rights

We build a corporate culture and working environment that respect fundamental human rights of all the stakeholders we have an impact on such as customers, shareholders, and employees.

Consumer Issues/Customer Service

We protect customers' valuable personal information as well as assets and provide high-quality financial services and opportunities for enlightenment from a customers' perspective.


We position symbiotic relationship with communities as our important mission and work on solving social issues by utilizing our experience and resources.


We value the irreplaceable global environment and properly conduct environmentally-friendly corporate activities.