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Group's Conceptual Structure

The Resona Group's conceptual Structure expresses how we contribute society (Purpose), what we aim to be in society (Corpotrate Mission), what we aspire to be (Long-term Vision), and how we act (Resona Way / Resona Standards).

Resona Group's conceptual Structure

Purpose

Beyond Finance, for a Brighter Future In a world that keeps changing, we're here to provide peace of mind so that we can welcome the future with hope and confidence.To achieve this, we think beyond the framework of finance to address different challenges alongside each region.At Resona, we persistently strive towards reform and creativity for a brighter future - one that is hopeful and reassuring, just as it is exciting.
Beyond Finance, for a Brighter Future In a world that keeps changing, we're here to provide peace of mind so that we can welcome the future with hope and confidence.To achieve this, we think beyond the framework of finance to address different challenges alongside each region.At Resona, we persistently strive towards reform and creativity for a brighter future - one that is hopeful and reassuring, just as it is exciting.

Corporate Mission

The Resona Group aims at becoming a true "financial services group full of creativity."
Towards this goal, the Resona Group will:

  1. 1.live up to customers' expectations,
  2. 2.renovate its organization,
  3. 3.implement transparent management, and
  4. 4.develop further with regional societies.

Long-Term Vision

Retail No.1

The "Solution Group" most supported by customers and regional societies as it walks with them into a brighter future together

Resona Group Corporate Promises (Resona WAY)

Customers and "Resona"

Resona cherishes relationships with customers.

  1. 1.The Resona Group offers its customers services with integrity for their joy and happiness, placing highest priority on winning their confidence in Resona.
  2. 2.The Resona Group makes every effort to respond fully to the needs of customers by offering high-quality services.
  3. 3.The Resona Group always welcomes customers with gratitude.

Shareholders and "Resona"

Resona cherishes relationships with shareholders.

  1. 1.The Resona Group aims at maximizing its corporate value by implementing sound management based on a long-term perspective.
  2. 2.The Resona Group returns an appropriate amount of sound profits to its shareholders.
  3. 3.The Resona Group seeks to offer timely solutions to customer needs in all situations, endeavors for transparent management, and actively upgrades its disclosure.

Society and "Resona"

Resona places importance on its ties with society.

  1. 1.The Resona Group makes every effort for an extensive number of citizens to acknowledge the significance of Resona's existence.
  2. 2.The Resona Group observes every rule of society.
  3. 3.The Resona Group contributes to regional societies as a good corporate citizen.

Employees and "Resona"

Resona highly regards employees' dignity and personality.

  1. 1.The Resona Group creates a workplace where employees can take pride in being a member of Resona.
  2. 2.The Resona Group thinks highly of its employees' mind-set and endeavors to make the Group’s business atmosphere challenging and creative.
  3. 3.The Resona Group cherishes each employee's dignity and personality and evaluates ability and achievement in a fair manner.

Resona Group's Behavior Guidelines (Resona STANDARD)

STANDARD－Ⅰ For Customers

STANDARD－Ⅱ Taking on the Challenge of Reform

STANDARD－Ⅲ Sincere and Transparent Action

STANDARD－Ⅳ Responsible Business Conduct

STANDARD－Ⅴ Realizing Job Fulfillment

STANDARD－Ⅵ For Shareholders

STANDARD－Ⅶ Trust of Society