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Priority Issues (Materiality)

The Process Executed for the Review and Deliberation of Materiality

Toward Achieving Sustainable Growth in a Way That Connects Social and Corporate Value

We aim to maintain the trust of society and customers and remain their financial group of choice. At the same time, we strive to secure the unwavering support of stakeholders, including shareholders and employees, even as we achieve sustainable growth. With this in mind, starting with the “future society we hope to realize” encompassed by the Purpose, the Resona Group has reviewed its definitions of materiality, which consists of social and management issues considered particularly important.

Here, we introduce important issues that should be tackled by the Group as well as concepts reflecting how we defined them.

The Resona Group’s Definitions of Materiality

Environmental and social issues the Resona Group needs to tackle first, as well as priority in-house management issues that must be addressed to ensure the future society it hopes to realize (“a Brighter Future”).

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The Process for the Deliberation of Materiality

In the course of reviewing materiality, the Resona Group has identified the “future society it hopes to realize,” the “actions to be taken to realize it” and the factors that constitute priority in-house management issues. These ideas were determined with reference to the full text of the Group Purpose and the Corporate Mission.

We then deliberated issues that the Group should prioritize in the context of realizing “Retail No. 1,” its Long-Term Vision. These deliberations involved assessing relationships between current and future changes in society and what must be accomplished under an MMP yet to be formulated.

Thus, we have redefined materiality while simultaneously formulating the new MMP, with top management, including outside directors, playing their part in the above discussions even as they take heed of the full spectrum of employee opinions.

Our Positioning of Materiality

The Resona Group has positioned materiality as a key to connecting the “future society it hopes to realize”—itself naturally determined in line with the Purpose and Corporate Mission—with actions to be taken to effect this realization.

The future society we hope to realize

Keywords from the Purpose
“Reassuring,” “Hopeful,” and “Brighter Future”

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Materiality

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Actions to be taken

Keywords from the Purpose
“Alongside Each Region,” “Beyond the Framework of Finance,” and “Reform and Creativity”

Keywords from the Corporate Mission
“Transparent Management,” and “Customers’ Expectations”

Materiality Identified and Main Initiatives

Materiality Main initiatives
Development and vitalization of regional societies through industrial growth
  • Support growth of businesses and industries
  • Support startups and innovation
  • Vitalize regional economies
Creation of next-generation retail finance
  • Increase the sophistication of our services via the use of AI and DX
  • Integrate face-to-face and digital channels
  • Provide a safe and secure financial platform
Realization of security and abundance in daily life amid declining birth rates and aging societies
  • Support asset formation and succession for the future
  • Strive to help enhance the general public’s financial literacy
Realization of an abundant future society spanning future generations
  • Climate change mitigation and adaptation
  • Preservation and restoration of natural capital and biodiversity
  • Respect for human rights and the correction of social disparities
  • Facilitate a circular economy
  • Participation in and contribution to regional communities
Strengthen human capital
(Value creation and well-being)
  • Initiatives based on six drives aimed at realizing our human resource strategy
  • Behavioral change and personal growth
Establish resilient governance
  • Stakeholder dialogue
  • Transparent management
  • Appropriate risk-taking
  • Cybersecurity

Materiality and KPIs Identified

Please refer to pages 8, 18 and 19 of the following publication.

The Medium-Term Management (PDF:1.01MB)

Reference: The Group’s previous definitions of materiality

Previously, the focus of our materiality considerations had consisted of the four items listed below. These were used to identify priority issues that should be tackled by the Resona Group to address environmental and social concerns in order to contribute to the realization of vibrant regional societies through financial services.

Please note that the articles currently available on our website that cover sustainability initiatives are based on previous definitions of materiality.

Local Communities Revitalization of Local Economies
Low Birthrate and Aging Society Elimination of Anxiety Triggered by Low Birthrate and Aging Society
Environment Response to Global Warming and Climate Change
Human Rights Diversity & Inclusion