Human Rights Policy

The Resona Group has established the Resona Group Policy on Human Rights (hereinafter referred to as “this policy”), with the purpose of clarifying our commitment, as a corporate signatory to the United Nations Global Compact, respecting human rights and promoting initiatives to fulfill our responsibilities in this regard. This policy was established in alignment with international norms on human rights, including those listed below, which we fully support. Looking ahead, we will promote initiatives to ensure respect for human rights in accordance with major international norms and guidelines on human rights issues.

[ Alignment with Major International Norms on Human Rights ]

• Guiding Principles on Business and Human Rights
• The International Bill of Human Rights (Universal Declaration of Human Rights and the International Covenants on Human Rights)
• The ILO Declaration on Fundamental Principles and Rights at Work
• ILO’s Eight Fundamental Conventions
• Children’s Rights and Business Principles

This policy applies to all officers and employees. Moreover, the Resona Group recognizes the need to elevate our effort in terms of respecting human rights. We therefore strive to share our beliefs regarding human rights with customers, suppliers (e.g. vendors, contractors) and all other stakeholders. We expect all our stakeholders to support this policy and act with similar mindset on human rights.

As a financial service company, the Resona Group is aware of the possibility of unintentional engagement in human rights violation through financing in any field. Through human rights due diligence process and stakeholder engagement, we shall identify salient human rights issues for the Group, and carry out periodic reviews.

The Resona Group shall carry out human rights due diligence appropriately to prevent or mitigate any potential or actual negative impact on human rights in our business activities. This shall include engagement with customers as well as suppliers (e.g. vendors, contractors) to address potential negative impacts of their business activities on human rights as well as execution of Resona Group’s influence to prevent or mitigate such impact as appropriate. If any human rights violation is discovered via this process, the Group shall take necessary countermeasures.

If any direct or indirect human rights violation were to be found, through actions taken by any officers and employees, or through our products and services, we shall take appropriate measures to provide remedy for the victim.
To this end, we have established a grievance mechanism to respond to human rights concerns reported by consultors and various stakeholder groups. This includes contact via phone call and website for customers, and internal hotlines for employees. We ensure each report is sent to relevant departments tasked with addressing reported concerns responsibly.
We also give full consideration to protecting consultors from detrimental treatment and ensure that their identities as well as the content of their reports are kept confidential.

The Resona Group shall engage with relevant stakeholders through dialogs and discussions in a timely manner through the initiatives built on this policy, with the aim of improving and updating our approach to respecting human rights.

The Resona Group shall strive to ensure this policy is well understood and upheld by all officers and employees. As part of our effort to resolve all forms of human rights issues, the Group shall provide employee trainings addressing a broad range of related issues, and empower each officer and employee develop proper understanding and awareness of human rights.

The Resona Group shall disclose information on initiatives to ensure respect for human rights via media such as our corporate website and periodically update our progress, with the aim of facilitating stakeholder understanding.

At the Resona Group, the status of initiatives to ensure respect for human rights is periodically reported to and managed by the Group Sustainability Promotion Committee. It is then examined by the Executive Committee, before being reported to the Board of Directors, for robust oversight . This policy was also established upon approval by the Board of Directors.

The Resona Group sees the growing importance of human rights issues, and recognize our responsibility in respecting human rights shall also increase as well. Therefore, the Group shall periodically review this policy and revise it as necessary.