CSR Goals and Results
In FY2011, the Resona Group set the “Resona Group Corporate Social Responsibility (CSR) Goals” to promote the implementation of its objectives within each of the seven ISO 26000-based themes of the Resona Group CSR Policy using the PDCA model.
At the end of the fiscal year, we will assess our achievement against these goals, formulate our policy for the following fiscal year, and present the results on our website.
With the intention to further improve sustainability at the Resona Group in FY2017 onwards, we will assess our CSR Goals from the perspective of the Sustainable Development Goals (SDGs), and clarify to which SDGs each CSR Goal corresponds.
Additionally, we formulated an action plan in FY2019 for achieving Resona Sustainability Challenge 2030.
Item | Assessment Standard (for goals set in the beginning of the term) |
---|---|
★★★ |
|
★★☆ |
|
★★ |
|
Corporate Governance
Governance (System Construction)
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
|
Further improvement in details of reports to the Board of Directors
Further improvement in free discussions
|
★★☆ |
Governance (Information Disclosure)
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
|
|
★★☆ |
[Goal] |
|
★★☆ |
Risk Management
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
|
|
★★☆ |
Compliance
Ensuring Group-Wide Compliance
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
|
|
★★☆ |
Prevention of Transactions with Anti-Social Forces
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
|
|
★★☆ |
Consumer Issues/Customer Service
Customer Communication Enhancement
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal] |
Nikkei Financial Institution Ranking
|
★★☆ |
Improvement of Products and Services
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal] |
Improvements made
|
★★★ |
[Goal] |
|
★★★ |
[Goal] |
|
★★ |
|
Fund wrap
iDeCo
|
★★☆ |
|
Resona Group App
|
★★☆ |
Community (Regional)
Revitalization of the Local Economy
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal] |
Reference
|
★★☆ |
[Goal] |
|
★★☆ |
Community Volunteer Work by Employees
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal] |
|
★★ |
Community (Next Generation)
Nurturing the Next Generation
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal] |
|
★★☆ |
- *1"Resona Kids' Money Academy" and "Mirai Kids' Money Academy"
Succession for Assets and Business
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal]
Businesses of financial institutions
|
Corporate pensions and iDeCo
Succession trusts (new contracts)
Businesses of financial institutions
|
★★☆ |
[Goal] |
|
★★☆ |
Environment
Environmental Business Promotion
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal] |
Reference
|
★★★ |
[Goal] |
|
★★★ |
- *2Resona bank
Initiatives for Environmental Impact Reduction
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal] |
|
★★☆ |
[Goal] |
|
★★★ |
- *3Resona bank
Environment-Related Social Contribution Activities
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal] |
|
★★★ |
Investees' Environmental and Social Considerations
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
|
|
★★☆ |
Diversity
Promotion of Diversity
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal] |
|
★★★ |
[Goal] |
|
★★ |
- *4Resona Bank, Saitama Resona Bank
- *5As of March 1, 2019; includes Group companies.
Promotion of Work-Life Balance
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
Implement productivity improvements and awareness reform initiatives to further enhance work-life balance. [Goal] |
|
★★★ |
Employee Talent Development
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
[Goal] |
|
★★★ |
- *6Resona Bank, Saitama Resona Bank
Human Rights
Human Rights Awareness and Respect for Human Rights
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
Further enhance human rights training.
[Goal] |
|
★★☆ |
Normalization Efforts
FY2018 Goal | FY2018 Result | Assess ment |
---|---|---|
|
|
★★☆ |