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Resona Sustainability Challenge 2030

With the goal of contributing to the realization of thriving local societies through the provision of financial services, the Resona Group has identified four priority themes among relevant environmental and social issues: local communities, low birthrate and aging society, environment, and human rights. Based on these issues, the Group has established its six commitments.

Resona Sustainability Challenge 2030

Resona Holdings, Inc., established Resona Sustainability Challenge 2030. All member companies of the Resona Group will join the global efforts towards the achievement of the 2030 Sustainable Development Goals (SDGs) through which it contributes to the development of thriving local societies by providing financial services.
Through these commitments, the Group will continue to strive to address both environmental and social issues while concurrently attaining sustainable growth.

  • Commitment
  • 2019 Action Plan
  • Local Communities

    Theme

    Revitalization of Local Economies

    Revitalization of Local Economies
    Commitment [1-1]
    Realizing a sustainable society together with customers through constructive dialogue on the themes of environmental and social issues and other measures.
    [1-2]
    Revitalizing local economies and creating livable communities through supporting the growth of companies, including nurturing of start-up companies, and the operational efficiency of social infrastructure.
    [1-3]
    Increasing convenience in society and daily lives through the provision of innovative financial services accessible to all people at anytime and anywhere.

    Low Birthrate and Aging Society

    Theme

    Elimination of Anxiety Triggered by Low Birthrate and Aging Society

    Elimination of Anxiety Triggered by Low Birthrate and Aging Society
    Commitment [2-1]
    Improving customers’ lifetime quality of life through the support for formation and succession of assets enabled by financial consulting and financial education to enhance financial literacy.

    Environment

    Theme

    Response to Global Warming and Climate Change

    Response to Global Warming and Climate Change
    Commitment [3-1]
    Realizing low-carbon and circular society by taking action with society to reduce environmental burden such as accelerating the use of renewable energy and reducing greenhouse gas emissions.

    Human Rights

    Theme

    Diversity & Inclusion

    Diversity & Inclusion
    Commitment [4-1]
    Creating a society in which all people respect human rights and diversity and can fulfill their potential while attaining work-life balance.
  • Local Communities

    Commitment【1-1】

    Realizing a sustainable society together with customers through constructive dialogue on the themes of environmental and social issues and other measures.

    Action Plan

    [1-1-1]

    Support business partner’s promotion of the SDGs through dialogue and financial services

    • Promote dialogue and engagement with investee companies
    • Advancement of ESG integration (incorporating ESG into investment decisions)
    • Promote dialogue on the SDGs with lenders
    • SDGs-related loan balance of 60 billion yen

    [1-1-2]

    Promote SDGs through asset management consulting for customers

    • Provide SDGs-related financial products

    [1-1-3]

    Proactively disseminate information regarding SDGs promotion

    • Enhance integrated reports, websites, etc.
    • Conduct 250 interviews with institutional investors
    • Host 10 IR briefings for individual investors
    • Organize three shareholder seminars: 1,800 participants

    Commitment【1-2】

    Revitalizing local economies and creating livable communities through supporting the growth of companies, including nurturing of start-up companies, and the operational efficiency of social infrastructure.

    Action Plan

    [1-2-1]

    Comprehensively provide the financial services, various consultations, information, etc., necessary to nurture startup companies

    • Distribute 2,500 founding support packs
    • Organize founding schools/seminars

    [1-2-2]

    Support exchanges between business partners and local communities through business matching and seminars

    • Achieve 11,400 business matching cases (main business support)
    • Organize seminars
    • Achieve 170 billion yen PPP balance + project stock

    [1-2-3]

    Provide advanced solution functionality, such as M&A, business recovery, and overseas expansion support

    • Capture 150 FA contracts
    • Provide 150 solution proposals
    • Organize overseas expansion support seminars, exchange meetings, etc.

    Commitment【1-3】

    Increasing convenience in society and daily lives through the provision of innovative financial services accessible to all people at anytime and anywhere.

    Action Plan

    [1-3-1]

    Provide highly convenient payment solutions for the realization of a cashless society

    • Expand the introduction of Resona cashless platforms (participating store services, affiliated wallet services, Resona wallet service)

    [1-3-2]

    Provide familiar and convenient financial services through smartphones and other internet channels

    • Achieve 1.55 million app downloads

    [1-3-3]

    Provide financial services in accordance with life plans through the enhancement of real channels, such as branches open seven days a week, and the digitization of branches

    • Increase sales locations open on holidays to 30 (Seven Days Plaza, consultation-focused branches)
    • Digitization to improve customer convenience

    Low Birthrate & Aging Society

    Commitment【2-1】

    Improving customers’ lifetime quality of life through the support for formation and succession of assets enabled by financial consulting and financial education to enhance financial literacy.

    Action Plan

    [2-1-1]

    Provide product services from a customer perspective that contribute to long-term formation of assets, and make custom-centric proposals

    • Promote practical proposals through asset formation support products
    • Strengthen support for stable asset formation through diversified investment
    • Improve systems and enhance training for fulfillment of fiduciary duty

    [2-1-2]

    Provide corporate pension services to achieve the social mission of stability for elderly lifestyles

    • Achieve 468,000 total DC participants

    [2-1-3]

    Provide succession support for businesses and assets that utilize trust functions

    • Achieve 1,500 business succession consignments
    • Achieve 3,000 wills received from trusts
    • Achieve 8,000 inheritance and succession-related consulting (proposal) cases

    [2-1-4]

    Organize financial seminars and consultations, develop next-generation financial and economic education activities

    • Organize financial (investment and exchange) seminars and consultations
    • Achieve 4,100 participants in financial and economic education

    [2-1-5]

    Advance a management system to prevent money laundering, terrorist financing, financial crime, etc.

    • Advance the risk management system (PDCA) to prevent funding of money laundering and terrorism
    • Enhance communication and training to thoroughly prevent funding of money laundering and terrorism
    • Strengthen efforts to proactively prevent increasingly sophisticated and diverse financial crimes

    Environment

    Commitment【3-1】

    Realizing low-carbon and circular society by taking action with society to reduce environmental burden such as accelerating the use of renewable energy and reducing greenhouse gas emissions.

    Action Plan

    [3-1-1]

    Promote the spread of environmental real estate with excellent environment performance

    • Organize 2 environmental real estate-related seminars

    [3-1-2]

    Support business partners’ environmental protection activities through dialogue and financial services

    • Achieve 150 billion yen environment-related loan balance

    [3-1-3]

    Environmental impact reduction by work efficiency, productivity improvement

    • Make work more efficient by utilizing electronic contracts
    • Transform business processes to improve productivity
    • Reduce work using RPA

    [3-1-4]

    Develop an environmental management system and ISO program

    • Reduce CO2 emissions year on year

    [3-1-5]

    Carry out social contribution activities for the preservation and improvement of the natural environment and biodiversity

    • Increase the number of activity participants over the previous year

    Human Rights

    Commitment【4-1】

    Creating a society in which all people respect human rights and diversity and can fulfill their potential while attaining work-life balance.

    Action Plan

    [4-1-1]

    Promote measures towards work-style reform, and further realizing work-life balance

    • Achieve 29% female line manager ratio
    • Achieve 2.2% employment rate for those with disabilities
    • Achieve 100% male spouse maternity leave rate
    • Achieve 13% male childcare leave rate
    • Average 14 paid leave days used per employee
    • Provide human rights training, such as on LGBT and harassment prevention

    [4-1-2]

    Support various career formations, through skills development and training

    • Achieve 5,000 business school students
    • Achieve 1,400 PB-related training participants

    [4-1-3]

    Improve employee participation in society by promoting employee involvement in social contribution activities

    • Increase participants in Re:Heart Club activities over the previous year